Terms of Service
Clear Terms.
Confident Shopping.
These Terms of Service explain the rules and conditions that apply when you browse, use and purchase from TheITmart.
By accessing or using TheITmart website, you agree to these Terms of Service and any policies or information referred to within them. Please read these Terms carefully before placing an order. If you do not agree with these Terms, please do not use our website.
Using TheITmart
The following terms explain how our website, products and orders are handled.
1. Website Use
You may use TheITmart website for lawful purposes and in accordance with these Terms.
- Do not use the website for unlawful or fraudulent activities.
- Do not attempt to interfere with website security or functionality.
- Do not misuse, copy or reproduce website content without permission.
2. Products & Information
We aim to ensure that product descriptions, images, prices and other information displayed on the website are accurate and up to date.
However, minor variations may occur, including differences in product appearance, packaging, colour or display caused by devices and screen settings.
3. Orders & Payments
When you place an order, you are making an offer to purchase the selected products in accordance with these Terms.
- Orders are subject to product availability.
- Prices displayed at checkout are the applicable prices for your order.
- Payment must be successfully processed before an order is fulfilled, unless otherwise stated.
- We may contact you if there is an issue with your order or payment.
4. Order Acceptance
We reserve the right to review and, where reasonably necessary, decline or cancel an order.
This may include situations involving product availability, pricing or listing errors, suspected fraudulent activity, payment issues or other legitimate operational reasons.
5. Delivery
Delivery information and estimated delivery timeframes may vary depending on the product, destination, fulfilment arrangements and delivery provider.
Once an order has been dispatched, tracking information may be provided where available.
6. Returns & Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy.
Nothing in our return or refund procedures is intended to exclude, restrict or modify rights that cannot legally be excluded under applicable consumer law.
7. Consumer Guarantees
Products purchased from TheITmart come with rights and guarantees that may apply under the Australian Consumer Law.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified.
8. Account Security
If you create an account or use account-related features, you are responsible for keeping your login information secure.
You should notify us if you believe your account has been accessed without your permission.
9. Intellectual Property
Unless otherwise stated, website content including branding, logos, text, graphics, images, layouts and other materials may belong to or be used by TheITmart or its relevant licensors.
You must not reproduce, distribute, modify or commercially exploit such content without appropriate permission.
10. Reviews & User Content
If you submit a review, comment, photograph or other content to TheITmart, you should ensure that you have the right to provide it and that it does not violate the rights of others.
We may remove content that is unlawful, misleading, offensive, fraudulent or otherwise inappropriate.
11. Pricing & Listing Errors
We take reasonable care when displaying product information and prices. Occasionally, an unintended error may occur.
If a significant pricing, product or listing error is identified before fulfilment, we may contact you to discuss the available options or cancel the affected order where appropriate.
12. Product Availability
Product availability may change without notice. A product shown on the website may become unavailable before an order can be fulfilled.
If an ordered product becomes unavailable, we will take reasonable steps to provide an appropriate solution.
13. Third-Party Services & Links
Our website may use third-party services or contain links to third-party websites.
Third-party services may have their own terms, privacy policies and conditions. We are not responsible for content or practices of third-party websites that we do not control.
14. Privacy
Your use of TheITmart and our handling of personal information are also governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information may be collected, used, stored and disclosed.
15. Limitation of Liability
To the extent permitted by law, we will not be responsible for losses arising from matters outside our reasonable control, including events or circumstances that could not reasonably have been avoided or prevented.
Your Legal Rights Remain Protected
Nothing in these Terms is intended to exclude, restrict or modify any right, guarantee, remedy, liability or obligation that cannot legally be excluded, restricted or modified under applicable law.
16. Events Outside Our Control
We may not be responsible for delays or interruptions caused by circumstances outside our reasonable control, such as natural disasters, major service outages, transport disruptions, government actions or other unforeseen events.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, services, business practices or applicable requirements.
The updated version will be published on this page. Your continued use of the website after an update may be subject to the updated Terms.
18. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be treated to the extent required by law, without affecting the remaining provisions.
19. Applicable Law
These Terms are intended to operate subject to applicable laws and regulations. Nothing in these Terms is intended to remove rights or protections that apply to consumers under mandatory law.
20. Agreement
By using TheITmart website or placing an order, you acknowledge that you have had the opportunity to review these Terms and the policies referred to within them.
Need Help With Our Terms?
If you have a question about an order, these Terms or any of our policies, our team is available to help.